Google Wave: First Impression
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I've been playing around Wave for a week or so and I'm not sure I like it so far.
Sure, at first, I got all excited from getting an invite, then I realized it's just a really progressive messaging platform - or to be specific, simply a web-based instant messenger with real-time features. I can see the potential in this kind of service in the future, but overall, unless it offers the ability to change the settings, it will be hard to use.
Since we're talking about Google, it is probably just the tip of the iceberg in regards to this service, so therefore I'll refer to the issues from my experience so far.
Sure, at first, I got all excited from getting an invite, then I realized it's just a really progressive messaging platform - or to be specific, simply a web-based instant messenger with real-time features. I can see the potential in this kind of service in the future, but overall, unless it offers the ability to change the settings, it will be hard to use.
Since we're talking about Google, it is probably just the tip of the iceberg in regards to this service, so therefore I'll refer to the issues from my experience so far.
Real-time annoyance:
Never in my life did I imagine that I wouldn't like real-time functionality, but in Wave, for perhaps the first time ever - I do. To see all of your friends' updates in real time (aka: Friendfeed, Brizzly, etc) is one thing, but to see your friends writing them all at the same time, that's a whole different story! I'm not sure I'll ever able to adjust to this form of communication... Also, in a discussion (whether it's one-to-one or many people) to see others' writings in real-time can sometimes be embarrassing, and lets face it: how many times have you written something then changed it in the last second before clicking the send button? Here you can do this too but be aware that people can and already are seeing what you meant to say or typed before you click 'done' - embarrassing!
Interface problems:
Wave is divided to several boxes that you can minimize or maximize. But the problem is that if you don't maximize the new wave window, you'll be missing some of extensions and gadgets that are the most fun part of this applications. This can be solved by a drop down menu (see screenshot), or by simply slightly increasing the size of the new wave box (by dragging the side panels)

Also, it feels unnatural to click on the 'done' button while chatting, instead of just hitting enter. I don't know if Wave will be similar to Gmail eventually, but right now, the "done" button is useless and not saving us any time.
Frankly, I think the whole 'new wave box' is cumbersome and not easy to function. Just in case you didn't notice, you can reply to someone by simple clicking enter. But for some reason, you can't edit your notes by clicking enter as well. Also, the way to delete a reply inside a wave is hidden, among other tools that might be useful if they where more visible (such as insert a private reply). Maybe it is just too complex. When I look at Friendfeeds' discussion threads, I think it's absolutely geniusly built, so easy to understand and function. I don't know what Google is trying to do here but it looks like they're mixing Email with Chat features, which turns out to not be the best combination...
Lets say I want to perform the simplest act of starring a wave (so it'll be easier to find later on), since Google is not enabling star a wave at the moment, I've added a bot-app called Starify that basically allows me to star a Wave. How? By adding the bot as a contact and then adding to each Wave I want to save (confused? yeah, me two).
Another example is Twitting from Wave. You have two ways to do it:
What is Google Wave? (the shorter version)
Also read Scoble's post about Wave - Google Wave crashes on beach of overhype
Never in my life did I imagine that I wouldn't like real-time functionality, but in Wave, for perhaps the first time ever - I do. To see all of your friends' updates in real time (aka: Friendfeed, Brizzly, etc) is one thing, but to see your friends writing them all at the same time, that's a whole different story! I'm not sure I'll ever able to adjust to this form of communication... Also, in a discussion (whether it's one-to-one or many people) to see others' writings in real-time can sometimes be embarrassing, and lets face it: how many times have you written something then changed it in the last second before clicking the send button? Here you can do this too but be aware that people can and already are seeing what you meant to say or typed before you click 'done' - embarrassing!
Interface problems:
Wave is divided to several boxes that you can minimize or maximize. But the problem is that if you don't maximize the new wave window, you'll be missing some of extensions and gadgets that are the most fun part of this applications. This can be solved by a drop down menu (see screenshot), or by simply slightly increasing the size of the new wave box (by dragging the side panels)

Also, it feels unnatural to click on the 'done' button while chatting, instead of just hitting enter. I don't know if Wave will be similar to Gmail eventually, but right now, the "done" button is useless and not saving us any time.
Frankly, I think the whole 'new wave box' is cumbersome and not easy to function. Just in case you didn't notice, you can reply to someone by simple clicking enter. But for some reason, you can't edit your notes by clicking enter as well. Also, the way to delete a reply inside a wave is hidden, among other tools that might be useful if they where more visible (such as insert a private reply). Maybe it is just too complex. When I look at Friendfeeds' discussion threads, I think it's absolutely geniusly built, so easy to understand and function. I don't know what Google is trying to do here but it looks like they're mixing Email with Chat features, which turns out to not be the best combination...
Extensions as contacts:
It took me a while to understand the concept behind Wave extensions. But you can think about it like the social gadget at iGoogle - Instead of installing a gadget in iGoogle, then inviting people to join via email, you can invite people you want to share a gadget with through Wave. Overall, it is the same thing, with improved real-time conversation. Since iGoogle already has a massive collections of gadgets, you can use them in Wave as well (and in your Gmail BTW).
An odd thing though, is the applications you add as contacts, I'm still trying to figure this concept out - here are some examples:
It took me a while to understand the concept behind Wave extensions. But you can think about it like the social gadget at iGoogle - Instead of installing a gadget in iGoogle, then inviting people to join via email, you can invite people you want to share a gadget with through Wave. Overall, it is the same thing, with improved real-time conversation. Since iGoogle already has a massive collections of gadgets, you can use them in Wave as well (and in your Gmail BTW).
An odd thing though, is the applications you add as contacts, I'm still trying to figure this concept out - here are some examples:
Lets say I want to perform the simplest act of starring a wave (so it'll be easier to find later on), since Google is not enabling star a wave at the moment, I've added a bot-app called Starify that basically allows me to star a Wave. How? By adding the bot as a contact and then adding to each Wave I want to save (confused? yeah, me two).
Another example is Twitting from Wave. You have two ways to do it:
- Add Tweety-bot to your contact list: tweety-wave@appspot.com and each time you want to tweet, add this contact to a new Wave (or open an old one)
- Another way to do it is to open a new Wave, add a new gadget by URL: http://www.twittergadget.com/gadget_gmail.xml and reuse this Wave each time you want to tweet.
Both ways are not appealing and I wish Google offered us a better way to tweet from this platform, sigh.
Bottom line, I'm not a happy Wave user, but it was quite an unusual ride so far. It will take me a while to get use to it, but first I want to see some new setting options from Google including:
Bottom line, I'm not a happy Wave user, but it was quite an unusual ride so far. It will take me a while to get use to it, but first I want to see some new setting options from Google including:
- The ability to choose where and when to activate the real-time feature
- The ability to see who's online and to change my status the way I want too (online, offline, busy)
- The ability to block a person
- The ability to create groups
What is Google Wave? (the shorter version)
Also read Scoble's post about Wave - Google Wave crashes on beach of overhype


20 Comments:
Nice review. I completely agree with the 'realtime typing' being an issue... there have been many times where I've deleted the content of my message before re-writing it, and I wouldn't want the recipient to see it!
The current implementation does seem, as you quite rightly say, like a realtime web-based IM client. But hopefully the underlying technology is the interesting part, and 'Wave' will become more of a protocol than a communication technique.
Great post, Orli.
What I would like also is a more clear notification of new messages<=>new updates.
Concerning Tweety bot: I have an issue: I can not publish the @ or #.
Orli - you're right; watching realtime updates is disconcerting (and when you're the one typing, it can be embarrassing, too!). Bear in mind though, it is a preview at this stage, and as Craig points out, it's the underlying technology which is the interesting part .
What I'm beginning to realise, though, is that Wave isn't designed just as a replacement for IM and/or email. Where Wave will make a bigger splash (!) is in the document collaboration space; if you take a look at the public waves that contain the nascent etiquette guidelines, for example, and hit the playback button, you'll see what I mean. Watch those documents evolve as contributions flow in and updates are made before the content is finalised, and then picture how this is going to impact existing document collaboration products like Sharepoint...
Can someone send an invite for wave... srik2912 at gmail dot com
Can someone send an invite for wave...pavan141@gmail.com
Hi,
Nice post :)
Regarding the realtime typing... If you would watch the short (1:30 hour) video where google gave the first demo, you would know that they are aware of the issue and working on implementation of "draft" capability. The checkbox is already there, but it is not functional yet.
I think that the most important thing that is missing is the ability to communicate with non wave contacts. I don't think that everybody will stop using emails and move to wave. So wave users will have to keep both email and wave account.
In general, for a preview (it is the new beta :)) Wave is not bad at all.
Hope it catches...
Nicely written review. I am also a frustrated Wave user and you figured out some things that I could not find.
My two daughters and I started a new blog Blogging the Wave to talk about our experiences. One daughter is a college junior. The other is a recent addition to the work force. I am a tech nerd. It will be interesting to see how this goes.
Very nice post, its the first time that I read this blog and I think i'll stay to read some more :-)
I have to say that I didn't get an invitation yet and trying not to have any opinion before I try it.
but
I can see the good reason for realtime writing and the answer will come in a question form:
Do you have a send botton after you said something?
The idea is to make the system inivsible and make the conversation flaw.
hope this wave is as good as its hype.
I want a chance to find Wave's UI awkward for myself!
I can see why people would be concerned about real-time but there is a solution. that is the one used in television - delayed real-time. Rather than showing what I write as I write it maybe it shows what I wrote 10 seconds ago.
this will result in most people nervousness about correcting spelling mistakes (for example) to be covered especially if there is a spell checker in there.
For those complete re-writes is never been a bad thing to think before you speak (or in this case wave).
can you send me a google wave invite,please.sclzhd at gmail.com
Interesting article. Thanks Orli!
ive been invited by someone else. will i also get the chance to invite my workmates?
if so, how and when :)
good article - something i hadn't really considered.
if anyone has a spare invite i'd love to check out what i'm missing.
adam dot earnshaw at gmail dot com
Nice review.. yes sometime its annoying to see everyone typing at the same time .. but From the Google IO video I believe we can avoid that.
Other than that all others are bugs which are expected in a very early stage product like wave...
Going forward we might get a next level in communication
Read more about Wave from http://techicloud.blogspot.com and get a Wave Invite
Businesses are moving away from using cumbersome hard copy records that are easy to lose. A paperless environment is now the ideal. The rise of the mobile worker has further reinforced this requirement. Having a decentralized environment means employees should be able to access the business processes and documents they need online.
Thanks for the review. Good list of what needs to be fixed.
Hitting the Done button isn't required — you can hit Shit-Enter on your keyboard to complete a wavelet. You can do the same command to start a new wavelet.
@MacPhyle:
Please HEEELP!
I can't find the SHIT button :D
Maybe this is only on Macs :)
LMAO :) sorry about that - lack of sleep. Shift-Enter. LOL :)
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